The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Chicago, IL | 614 |
Houston, TX | 361 |
Philadelphia, PA | 245 |
Seattle, WA | 242 |
Washington, D.C., DC | 238 |
Atlanta, GA | 207 |
Denver, CO | 198 |
Sacramento, CA | 143 |
San Francisco, CA | 141 |
Miami, FL | 135 |
Orlando, FL | 134 |
Indianapolis, IN | 128 |
Detroit, MI | 125 |
Minneapolis, MN | 120 |
Boston, MA | 114 |
Portland, OR | 112 |
Brooklyn, NY | 94 |
Oakland, CA | 87 |
Salt Lake City, UT | 87 |
Jacksonville, FL | 84 |
Pittsburgh, PA | 78 |
Tampa, FL | 69 |
New York City, NY | 68 |
Baltimore, MD | 67 |
San Jose, CA | 51 |
Reno, NV | 47 |
Tacoma, WA | 43 |
Fort Myers, FL | 42 |
Saint Paul, MN | 38 |
Dallas, TX | 37 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
Waverider420📉📈 (@astronomi_chill) reported
@xfinity don't claim to have 5G when my 4GLTE works better on your **** *** network
robscotingram (@robscotingram) reported
@BostonGlobe Antenna won’t work on Cape when the HD signal is 60 miles away in Boston. Guess who owns Xfinity the only Internet provider on the Cape. . NBC Universal. Time for the state to intervene ?
billy kravitz (@wilkravitz) reported
After yet another round of calls to overseas regimented hard to understand automatons my Internet seems OK for now… operative words are ‘for now’… called at 8AM EDT. Now it’s about 9:30 EDT hope it sticks this time. Still have to face off with .@Xfinity still bad. On Boost
DESIGNER DON G (@TheDesignerDonG) reported fromWellington, Florida
Internet down again. @Xfinity sucks.
keisha (Auntie Kannabis) 🇵🇷 ❍ ᴺᴹ (@theeblackusagii) reported
I cannot wait for the day I never have to use xfinity ever again. The absolute worst service with the worst most disgusting customer service I’ve ever encountered. I hope y’all run out of business.
Todd Spangler (@xpangler) reported
(But wouldn’t Comcast bid for WarnerBrosDiscovery face similar if not greater regulatory issues?)
Gang (@Treythomas_) reported
Crazy having an upload speed problem with @Xfinity and it’s interrupting my daily work. Idk what to do now
Rumplegone (@Notrollingtime) reported
@BobCratchitt I’m hoping some upload it to YouTube or something. Taskmaster still finds it’s way there after a few days. Although that’s a different channel. Comcast owns Skytv lol, damn big companies spread like Covid
K-Heart-Books (@kheartbooks) reported
@KPRC2 Your channels on Comcast Xfinity are not working. I have tried 612 and 12 with no luck. Restarted TV too. @KPRC2Amy
I Am Jack's Complete Lack of Surprise (@Vol_American) reported
@Xfinity your stream app is awful
Karla (@karla_osukarla) reported
@comcast If I would be a customer for life, why make me pay $4500.00 for .4 miles of running cable. We are in a rural area but we are one of the only houses on our road without access. You will make thousands of dollars over the years from our family…
missy kalliope (@missykalliope) reported
@XfinitySupport So the @Xfinity solution to this, turned out to be sending someone out the next day. Having them CUT the cable (no that's it - their crew only cut the cable hanging down). THEN you were good enough to call me and tell me everything was fixed!Thanks @XfinitySupport !
DW (@black_Kingdw) reported
@Xfinity 3 devices traded in to xfinity for promised amount and later they don’t know where devices are and don’t remember the amount they promised.was told by xfinity exe that they don’t remember&can’t find any.” Devices.this is awful that xfinity allowed a store to do this.
SR2448 Designs (@shahzain_rana) reported
@LationNascar @ryanpistana Yeah, the cup talk was before Lilly pulled out. Sad that they were all that was keeping the Xfinity operation afloat. But I gotta say… maybe another cause was the damage repairs of the 60 car in 2018…
Ryan (@Raven_802) reported
Sorry for the cancelled stream last night. Major internet issues over here which should be getting resolved in a couple of hours, assuming Comcast is on time.
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